These Terms of Purchase govern the sale of products through our website. They apply to every order placed and form a binding agreement between you and us. By placing an order, you confirm that you have read, understood, and agreed to these terms, together with our Shipping Policy, Refund Policy, Privacy Policy, Customer Service Policy, and Terms of Use.
All prices are stated in United States Dollars. All transactions are processed in United States Dollars. If your payment method is denominated in another currency, your bank or payment provider may apply conversion rates and fees. We are not responsible for those rates or fees, and we do not control them. The amount we charge is the amount stated at checkout in United States Dollars.
Shipping is free on every order, with no minimum order value. We do not charge handling fees, packaging fees, or any other shipping-related fee. We also bear duties, taxes, customs charges, and import fees. You will not be asked to pay these amounts separately. If you are incorrectly asked to pay such charges, contact us and we will resolve the matter.
Orders are processed within one to three business days of payment confirmation. Estimated delivery is six to twelve days after dispatch for most destinations. These timeframes are estimates, not guarantees. Delivery depends on carrier performance, customs processing, destination postal efficiency, and other factors outside our control.
We reserve the right to refuse or cancel any order. Reasons may include suspected fraud, suspected reseller activity in violation of these terms, pricing or description errors, product unavailability, or circumstances that make fulfilment unlawful or impractical. If we cancel an order, we will refund any payment received to the original payment method.
You are responsible for providing accurate and complete information at checkout, including your shipping address and contact details. If an order cannot be delivered because of inaccurate or incomplete information, the consequences are governed by our Shipping Policy. Repeated address errors may affect our ability to serve you.
You are responsible for ensuring that the products you order are lawful to import and use in your jurisdiction. We ship internationally and take responsibility for duties and customs costs, but we cannot guarantee that every product is permitted in every country. If a product is prohibited or restricted in your destination, the order may be refused or seized. In such cases, contact us and we will work toward a resolution in accordance with our Refund Policy.
All product descriptions, images, and specifications are provided in good faith. We aim to be accurate, but we do not warrant that descriptions are error-free or complete. If a product does not match its description, your remedy is governed by our Refund Policy.
We do not provide medical advice. Product information is provided for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. You should consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, or managing a medical condition. Statements about the product are not intended to diagnose, treat, cure, or prevent any disease.
You agree not to use the products for any unlawful purpose. You agree not to resell products in violation of these terms or applicable law. You agree not to misrepresent your identity, use fraudulent payment methods, or engage in conduct that harms our business or other customers.
Returns are governed by our Refund Policy. The return window is sixty days from delivery. Refunds are processed within five to ten business days after the returned product is received and inspected. Refunds are issued to the original payment method in the original currency.
If you initiate a chargeback without contacting us first, we may suspend your account while the dispute is investigated. We resolve the vast majority of issues directly. Contacting us first is faster, simpler, and more likely to produce the outcome you want.
We may update these Terms of Purchase from time to time. Material changes will be communicated as required by applicable law. Your continued use of the website after an update constitutes acceptance of the revised terms. The terms in effect at the time of your order govern that order.
If any provision of these terms is found to be unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision does not constitute a waiver of that provision. These terms, together with the policies referenced here, constitute the entire agreement between you and us regarding purchases.
These terms are governed by the laws applicable to our operations, without regard to conflict of law principles, except where mandatory consumer protection laws in your jurisdiction provide otherwise. If a dispute arises, we encourage you to contact us first through the contact channel provided on our Contact page. Most disputes can be resolved directly and quickly.